We hire quality cleaning technicians. Most don’t come to us with experience as professional cleaners. But they do come with an attitude well-suited for success—they want to clean for Top Mops, but they don’t have to. They want to do active work that brings value to others. But they don’t clean because they’re desperate or because they have to. They choose to clean. They choose Top Mops!
This have-to-versus-want-to attitude difference has everything to do with a technician’s perception of locus of control. Is my life controlled from the outside? Or am I in control of my destiny? Can I shape my own life? Or do I just fit into some else’s mold?
Your Attitude Can Deplete You or Energize You
A want-to attitude goes beyond semantics—it reveals the motive. A rule follower, who doesn’t want to work, can do a good job. But following rules is a have-to proposition—it fulfills someone else’s expectations. It wears you out. It strips you of creativity. It short circuits original thinking. It heartlessly limits engagement. It depletes.
But the want-to attitude energizes. It still takes discipline and self-regulation, but now there’s internalized ownership. Now we look at the work of cleaning with interest. We want to do it better. We strive for efficiency. We want to manage our supplies and equipment with care. We want to satisfy our customers.
The Want-To Attitude Leads to Flourishing
The want-to attitude always leads to flourishing. The child who wants to play a musical instrument excels over the long haul. But a have-to student burns out. A have-to entrepreneur puts in as little as possible but then is often disappointed with the results. But a want-to entrepreneur loves the adventure of building something great out of nothing. She invests everything—time, money, and endless dreaming. She’s all in without reserve. She does whatever it takes. And she loves every minute of it.
Do our cleaning technicians always want to clean? Do they love every minute of it? Of course not. But overall, they’re fulfilled. Satisfied. They find meaning in what they’re doing, which, in turn, fuels their want-to attitudes. And the more they focus on their work—doing a good job to please customers—the more they like their jobs.
Want-To Attitude: 3 Times Higher than Money
Top Mops pays its cleaning technicians very well. We want our employees to make a good living wage. But we don’t want the money to be the primary motivator—wages are external rewards for performing a task like cleaning.
Research by Yoon Jik Cho and James Perry suggests that employee engagement levels are three times higher for intrinsic motives versus extrinsic rewards like money.
We hire people with want-to attitudes. But we also try to teach them to focus on the task and the positive parts of the cleaning process. This task-process focus brings so much more enjoyment than just the reward of money.
If you want a technician with a want-to attitude to assist you in cleaning your home, give Top Mops Cleaning Service a call: 859-276-2222. Or email us at firstname.lastname@example.org.
With health at the top of everyone’s mind, Top Mops Cleaning is committed to helping people in their community keep their homes and offices cleaned and sanitized. Sometimes appearance of cleanliness can sometimes be misleading. Just because something looks clean, doesn’t mean it’s actually sanitary (after all, you can’t see germs without a microscope). For peace of mind, it is important to disinfect potentially-harmful pathogens from hanging out on surfaces in your household.
As you know, it is imperative to wash your hands and to avoid touching your face to help limit the spread of illness. But it is also important to regularly clean and sanitize all of the surfaces that are touched frequently.
The COVID-19 virus can remain stable for hours to days on surfaces according to a new study from NIH, CDC, UCLA and Princeton University scientists in The New England Journal of Medicine. They discovered that the COVID-19 virus that causes disease was detectable up to 24 hours on cardboard and up to two to three days on plastic and stainless steel. This finding suggests that people may acquire the virus by touching contaminated objects.
This confirms the guidelines from public health officials to use sanitizing practices similar to those we use to stop the spread of influenza and other respiratory viruses. Therefore, it is advised to take the precaution of frequent cleaning of high touched surfaces to reduce the spread of illness. Some of these surfaces include:
All Knobs and Handles (doors, cabinets, toilet, etc)
Car door handles
Telephones and cell phones
Top Mops Cleaning is offering our “Peace of Mind” 2-hour Sanitizing Service for $79/1500 SF to homes and offices in Lexington, Kentucky. Their team of cleaning professionals will clean and sanitize all high-touch areas to reduce the likelihood of infection. Schedule your Sanitizing Service by contacting email@example.com or at (859) 276-2222.
My favorite professor had a desk piled with scattered papers, books, and things. Hidden in the middle was a little plaque that said, “An empty desk is the sign of an empty mind”—probably a takeoff of a now famous quote by Albert Einstein:
If a cluttered desk is a sign of a cluttered mind, of what, then, is an empty desk a sign?
Of course, most media messages today abhor the idea of clutter. And there’s good reason. Everyone knows from research that a tidy environment encourages good mental health, social responsibility, healthy eating, active lifestyles, and generosity.
And, a Princeton University study in 2011 found that clutter hinders focus—it’s harder to manage attention and complete tasks. With clutter, the visual cortex—the part of the brain that receives, integrates, and processes information—easily becomes overwhelmed.
Managing clutter is essential! But Einstein and my professor were also right when it comes to the value of clutter in creativity.
Kathleen Vohs, PhD, of the University of Minnesota found a key to make your creative juices flow—working in a cluttered room helps people try new things and generate new ideas.
Here’s a summary of two of her experiments:
Researchers asked 34 participants to fill out questionnaires—half in a tidy room, half in a cluttered room with books and papers strewn about. Afterward, they were each asked to voluntarily contribute to a charity and then, on the way out, they were offered a choice of an apple or a candy bar.
82% of neat-room participants donated to charity, versus only 47% of the clutter- room participants.
67% of neat-room participants chose the healthier apple over the chocolate, versus only 20% of the clutter-room participants. Experiment #2: Researchers asked 48 participants to come up with novel uses for a ping-pong ball— again half the participants were in a tidy room, half in a cluttered room.
Participants in the two groups thought up the same number of ideas.
But, based on a panel of independent raters, the ideas from the clutter-room participants were significantly more creative than those of the tidy-room participants. Voh’s research got a lot of attention. And she thinks she knows why: “I think it makes people feel vindicated. There’s a multibillion-dollar industry to help people de-clutter their lives.” But Voh concludes that even though everyone wants you to be neat, there may be times being messy is good, too. “I think messy people feel vindicated big time.”
Top Mops has some creative-oriented clients that know the value of a cluttered desk or space. At the client’s request, we honor these creative spaces. In the client’s workorder, we’ll write: Don’t touch or don’t rearrange the client’s desk.
Whether or not you think you’re creative, please contact us if you need home cleaning services. We can provide you with regular maintenance cleaning, single deep-cleaning, or seasonal cleaning. Let us take care of your least favorite chores so you can do the more important creative things on your list. To request a free estimate for professional house cleaning services in Lexington, KY, call us at